FAQ's

The questions we are asked most commonly can be found in this section. If we haven't covered one of your questions in this section please call 805-482-5550 for assistance.

About Endocrinology
New Patient and General Office Information
Prescriptions
Common Tests

What is an endocrinologist?

An endocrinologist is a medical doctor who has specialized training in diseases that affect your glands and hormones. They are trained to diagnose and treat hormone imbalances and problems by helping to restore the normal balance of hormones in your body.

What conditions do endocrinologists diagnose and treat?

Endocrinologists take care of many conditions including:
- diabetes
- thyroid diseases
- metabolic disorders
- over or under production of hormones
- menopause
- osteoporosis
- hypertension
- cholesterol (lipid) disorders
- infertility
- lack of growth (short stature)
- cancers of the endocrine glands

 

If I am a new patient, what do I need to bring to my appointment?

For new patients, please print and complete the new patient forms. Please also bring your insurance card, legal identification, all medication bottles, and your glucose meter and blood sugar log if you are diabetic. If your insurance plan requires a referral, please bring one with you. It may also be helpful to bring pertinent medical records, including recent labs, scans, and reports.

How early should I arrive for my appointment?

Please arrive 10 minutes early for your appointment to verify and update any changes to your personal insurance information.

Can I pay on my past due balance at my appointment?

Yes, we accept personal checks, Visa and MasterCard.

What is your fax number?

Our fax number is 805-233-6367.

How do I obtain prescription refills?

Please call your pharmacy where your original prescription was filled to request a refill of your medication. Allow us up to 2 Business days to have the physician authorize your refill request.

How do I transfer my prescription to a different pharmacy?

If you need to transfer your medication to a different pharmacy, please inform your pharmacy of the change request.

How do I obtain mail order prescriptions?

If you are using a mail order pharmacy, you will need to pick up your prescriptions at our office and forward the prescription to the pharmacy.

 

Do I have to fast if I am having a lipid test?

Yes, you must fast for at least eight hours. This means you may drink water and take any current medications, but you should not eat or drink anything else during this period of time.

Do I have to fast if I am having a 2 hour blood glucose test?

Yes, you must fast for at least eight hours. This means you may drink water and take any current medications, but you should not eat or drink anything else during this period of time.

Do I have to fast if I am having an A1C test?

No, you do not have to fast when you are having an A1C test. This test shows your "average" blood sugar level over a 2-3 month period.

What do I need to do if I am having an AM Cortisol Test?

You should fast for at least eight hours. This means you may drink water and take any current medications, but you should not eat or drink anything else during this period of time. Your lab appointment should be scheduled for before 9:00 am.